Gmail is used by millions of people around the globe. As of February, 27.21% of people use Gmail as their primary email client. I count myself in that number (though Gmail is far from being the only account I use) and depend on Gmail for work-related communication.
I have to send sensitive information to others on a regular basis. Although I’d rather take advantage of GPG encryption found in the likes of Thunderbird, I don’t always have that option… especially when using Gmail (as Gmail doesn’t offer encryption options such as Pretty Good Privacy).
However, a few years back Google did add a nice feature to Gmail called Confidential Mode that helps protect sensitive information from authorized access. With Confidential Mode, you can set an expiration date and a password for messages and even revoke access any time you choose. And when a recipient receives a confidential message, they cannot forward, copy, print, or download the message. Although this isn’t a 1:1 substitute for actual encryption, it is much easier to use than the encryption options found in Thunderbird.
The one caveat to Confidential Mode is that there’s no way of stopping users from taking screenshots of those confidential emails and then sending those images to other people. So, it’s not perfect, but it is a step in the right direction.
How do you use Confidential Mode? Let me show you.
How to send an email in Confidential Mode
What you’ll need: The only thing you’ll need to use Confidential Mode is a Gmail account on either the web-based Gmail client or the mobile app (it works on Android and iOS). I’m going to demonstrate using the web-based client, which works on almost any web browser, but the email client works similarly.
With that said, let’s get confidential.
If you want to add a passcode, click SMS passcode and click Save, which will return you to the Compose window.
Click Send and your email message is off on its mission. The recipient will receive an email with a link to view its contents. When they click the link, a new web browser page will open where they’ll need to click a link to be sent the passcode. Once they have the passcode, they enter it in the browser pop-up and click SUBMIT, and they can then view the message.
No matter what type of email account you send the Confidential Mode message to, the recipient will have to open it in a web browser and the content is displayed in such a way that they cannot do anything with it other than read it (or screenshot it, as I explained earlier).
And that’s all there is to using Gmail’s Confidential Mode. Consider employing this feature for those missives that include sensitive information, so it doesn’t wind up in the wrong hands.